[ntp:questions] Re: how many servers should I poll?

Brad Knowles brad.knowles at skynet.be
Sun Aug 10 22:37:42 UTC 2003


At 8:19 PM +0000 2003/08/10, Rob MacGregor wrote:

>  Actually, I'm fairly confident that most of the techs you reach as
>  a user don't have a clue.  My own ISP claimed for long enough that
>  they didn't have an NTP server, despite having 2.

	Agreed.  You do tend to have to get to level 2 or level 3 tech support.

>  Sadly my experience is that the front line droids rarely have a
>  clue (and I'm not just referring to my ISP here).

	Imagine the problem I occasionally had when I worked in the 
Operations department at AOL and had to call tech support.  ;(


	This is a universal problem.  Even if the provider has time 
servers, getting the level one tech support people to know about them 
is just impossible.  Don't even try putting that into the scripts 
that they are required to follow.

-- 
Brad Knowles, <brad.knowles at skynet.be>

"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
     -Benjamin Franklin, Historical Review of Pennsylvania.

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!w--- O- M++ V PS++(+++) PE- Y+(++) PGP>+++ t+(+++) 5++(+++) X++(+++) R+(+++)
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