[ntp:questions] Windows Installer: Your bugs pleeeze
heiko.gerstung_removeme_ at meinberg.de
Thu Oct 20 11:54:43 UTC 2005
To Bug or Not To Bug ...
This is to announce that we just started tracking bugs related to my
Windows Installer for NTP in the NTP Bugzilla system on
http://bugs.ntp.isc.org, where all ntp related bugs are supposed to be
Before you report a bug, please try to search for it in order to make
sure that you are the first one who is reporting a specific issue.
Duplicates are one of the great challenges a public bugtracking system
In order to file a bug, choose "Enter a new bug report" at the bugzilla
starting page (or directly jump to https://ntp.isc.org/bugs/enter_bug.cgi).
You then need to pick a product, this would be "ntp" in our case.
Afterwards, in the "Enter bug" webform you can enter all the details and
a bug description. If your bug is related to the installer, you can
choose "Windows GUI installer" from the "Component" select box. If you
want to report a problem concerning ntpd or any other part of the NTP
distribution, please choose "ntpd" or "other" from that list. Finding
out what causes the problem might be a problem sometimes. As a general
rule of thumb, just point at the installer whenever things are going
wrong during installation or if you have problems starting the NTP
Service you installed using the GUI installer. As long as the NTP
service gets installed and starts properly, you should maybe pick ntpd
or "other" as the affected component (do not worry if you are hitting
the wrong button here, we are able to correct that afterwards if necessary).
Please do not forget to select which operating system you are running
and include the exact name of the "setup.exe" file you downloaded from
our webpage. Sometimes (especially when it comes to problems with
starting/stopping/installing the NTP service) it may be useful to
include any NTP related entries in your event log (system and application).
I'd like to encourage you all to report your bugs, not only the
installer related ones, using this great tracking tool. This is really
getting useful in terms of keeping a record of what was done and what
has to be done, as well as a nice archive of problems and fixes for
generations to come (some people would call that a kind of knowledgebase
Meinberg radio clocks: 25 years of accurate time worldwide
MEINBERG Radio Clocks
Stand alone ntp time servers and radio clocks based on GPS, DCF77 and
IRIG. Rackmount and desktop versions and PCI slot cards.
More information about the questions